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Fred Loya Auto Insurance Review 2024: Coverage, Rates & Reviews

Fred Loya Insurance is part of the Loya Insurance Group, which offers standard car insurance policies in multiple states. This includes options for high-risk drivers and people with little or no credit history or bad credit.

Whether these situations apply to you or you simply want to comply with your state’s minimum car insurance requirements, you might consider Fred Loya as a potential option. This Fred Loya auto insurance review will help you decide whether this insurance company is worth a look or if you’re better off researching other options.

In this article
  • What is Fred Loya?
  • What insurance products does Fred Loya offer?
  • How does Fred Loya auto insurance work?
  • How to maximize your savings with Fred Loya
  • FAQs about Fred Loya auto insurance
  • How to get started with Fred Loya
  • How to cancel Fred Loya auto insurance
  • Bottom line

What is Fred Loya?

Fred Loya is an auto insurance company founded in El Paso, Texas, in 1974. The company’s namesake, Fred Loya, is the original founder, and his family continues to hold key roles in the business today. Fred Loya Insurance is part of the Loya Insurance Group, which also includes Loya Insurance Company, Young America Insurance, Rodney D. Young Insurance, and National Insurance.

Overall, Fred Loya has over 700 offices and offers policies in 11 states, including Alabama, Arizona, California, Colorado, Georgia, Illinois, Indiana, New Mexico, Nevada, Ohio, and Texas.

Fred Loya is a legitimate company that provides auto insurance coverage, though it doesn’t have the best ratings or reviews. Fred Loya Insurance has a 1.0 out of 5.0 customer review rating with the Better Business Bureau (BBB) and an overall C rating. The company has had 99 complaints closed in the last three years.

What insurance products does Fred Loya offer?

Fred Loya offers auto insurance policies in 11 states. The type of coverage includes standard policies, such as required liability insurance, but you’re also able to customize your policy with additional coverage.

Here are the types of car insurance offered by Fred Loya:

  • Liability: Liability insurance coverage is required in most states and often includes both property damage liability and bodily injury. This coverage applies when you cause an accident that results in bodily injury, property damage, or both.
  • Collision: Collision insurance can help repair or replace your vehicle if it collides with another vehicle or object. This type of coverage is typically optional unless it’s required by a lender you’re leasing or financing through.
  • Comprehensive: If you want optional coverage for damage to your vehicle that doesn’t result from a collision, consider comprehensive insurance. This type of coverage can typically help insure your vehicle against damage from fire, vandalism, theft, and more.
  • Full coverage: Full coverage car insurance isn’t an actual car insurance policy. Instead, it’s often a combination of policies, such as collision and comprehensive, that offers more protection than one policy alone.
  • Personal injury protection: Personal injury protection can offer reimbursement for certain expenses if you or a passenger are injured because of a car accident, regardless of who’s at fault. This type of coverage can help cover the cost of medical and funeral expenses, lost wages, and caregiver services.
  • Medical payments: Medical payments coverage can help cover medical expenses for any care you receive due to a car accident, regardless of who’s at fault. This type of coverage could help pay for health insurance deductibles, hospital visits, surgery, and more.

How does Fred Loya auto insurance work?

Fred Loya Insurance Group is composed of five different insurance companies, including Fred Loya Insurance, Loya Insurance Company, Young America Insurance, Rodney D. Young Insurance, and National Insurance. Depending on where you live, you might encounter the Fred Loya brand operating through one of these companies.

All five of these companies should offer similar options for auto insurance coverage, which is the only type of insurance Fred Loya provides. You can expect all your standard car insurance policies to be available, including liability, collision, and comprehensive coverage.

In addition, Fred Loya offers options for high-risk drivers and drivers with little or no credit or bad credit. This can be helpful if you have negative marks on your driving history or cannot pass a credit check to get auto insurance coverage with other companies.

Keep in mind that Fred Loya only operates in certain states, including Alabama, Arizona, California, Colorado, Georgia, Illinois, Indiana, New Mexico, Nevada, Ohio, and Texas. The company has over 700 offices spread across these states, including within certain grocery stores, such as Lowe’s Foods stores, Fiesta Marts, and Walmarts. This could be convenient for its customers since many grocery stores are located near residential areas.

How to maximize your savings with Fred Loya

If you want to save money on car insurance, it’s often recommended to research available discounts from different companies. Similar to many insurance providers, Fred Loya may offer multiple discounts on your auto insurance policy, including:

  • Automatic payments: You’re eligible for a discount if you set up automatic payments for your auto insurance premiums.
  • Prior coverage: Having current or prior auto insurance coverage qualifies you for this discount.
  • Homeowner: Owning a home may qualify you for a homeowner discount with a Fred Loya auto insurance policy.
  • Multi-vehicle: If you want to add more than one vehicle to your policy, you’ll likely qualify for the multi-vehicle discount.
  • Driving history: Having no claims or accidents in the past three years can help you qualify for this discount.

FAQs about Fred Loya auto insurance

Is Fred Loya a good company?

Fred Loya is a legitimate insurer that offers different types of auto insurance policies. While some customers may have a good experience with Fred Loya, the company does not have the most positive customer reviews. Fred Loya Insurance has a C rating and a 1.0 out of 5.0-star customer review rating with the BBB.

How long does it take to get a policy with Fred Loya auto insurance?

The quote process with Fred Loya should only take a few minutes of your time if you call one of its offices or visit in person and have the necessary information on hand.

This typically includes previous or current insurance information, vehicle information, driver’s license number, vehicle identification number (VIN), and driving history record. Once you have your quote, you’re able to apply for a policy.

What types of coverage does Fred Loya auto insurance offer?

Fred Loya auto insurance offers your typical car insurance coverage. This includes liability insurance, collision insurance, and comprehensive insurance. In addition, you also have options for personal injury protection and medical payments coverage.

How do you contact Fred Loya auto insurance?

You can contact Fred Loya customer service by telephone at 1-888-248-8787. The company also has hundreds of offices nationwide, so if you’re working with a local office, it likely has its own contact information.

How to get started with Fred Loya

Figuring out how to get car insurance through Fred Loya should be fairly simple and straightforward. You’re able to visit one of over 700 Fred Loya office locations spread across 11 states, or you can call up your local office to go through the quote process over the phone with an insurance agent. Fred Loya doesn’t currently have an option to get quotes or sign up for a policy online.

Getting a quote likely only takes a few minutes of your time (Fred Loya advertises an “instant quote” over the phone). Fred Loya advises you to have this information on hand when visiting or calling your local office for a quote:

  • Your current insurance information
  • Current vehicle information
  • Driving record information
  • Driver’s license number for each driver on the policy
  • Your vehicle identification number (VIN)

How to cancel Fred Loya auto insurance

If you want to cancel your Fred Loya auto insurance policy, you have to visit a local Fred Loya office and hand in a written request for cancellation. It’s uncertain whether a fax or email would also be accepted, but it’s worth inquiring about if you cannot visit a branch in person.

Most insurance companies require certain information if you want to cancel. For a written cancellation, you likely need to include your full name and signature, policy number, and reason you’re canceling.

If you want to switch auto insurance providers, online resources, such as an online marketplace, could help you quickly and easily compare car insurance quotes from multiple companies. To find competitive rates in your area, use our best car insurance tool.

Fred Loya Auto Insurance Review 2024: Coverage, Rates & Reviews

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Bottom line

Fred Loya may have the auto insurance coverage you need if you want to meet minimum state requirements, have a bad driving record, or can’t pass a credit check. But keep in mind that Fred Loya only offers policies in certain states, and you don’t have the option to fill out a quote form or get a policy online.

In addition, customer reviews and BBB ratings don’t reflect well on the services Fred Loya provides. This company can help you get coverage if you’re in a certain situation, but it may not be the best option for you otherwise. Many other car insurance companies have better reputations for providing higher levels of service and satisfaction to their customers.

Consider comparing and researching your available options for car insurance coverage, so you’re able to find a policy and company that fits your needs.