Cancel Newspaper Delivery: A Step-by-Step Guide

Make sure your delivery person knows to stop delivering.

Stopping newspaper delivery can be a hassle. Most newspapers have a customer service department that handles permanent and temporary cancellations, but sometimes it fails to notify its distributors. Other times, a newspaper may drag its feet during the cancellation process in an effort to keep you as a costumer. The best strategy is to be polite but firm.

Step 1

Log in to your account on the newspaper's website if you have one. Look for "Delivery Preferences" or a similar section. It should provide details on how to cancel or change your subscription.

Step 2

Call or email the newspaper's customer service department and ask to close your account. Look for the contact information on the newspaper's website or in the paper.

Step 3

Tell the newspaper's customer service department you want to temporarily stop delivery if you are going on vacation. If you want the newspapers you will miss, some newspapers will save them for you.

Step 4

Tell the customer service department to cancel your subscription if you want to permanently stop delivery. Ask for a confirmation number or the name of the staff member. Write this information down and save it.

Step 5

Talk to the delivery person if you keep receiving newspapers. It is possible that he never received the message.

Step 6

Ask for advice from a local business watchdog group if delivery continues. If the group advises you to stop paying, contact your credit card company to cancel future scheduled payments.